Associate Director, Development, Faculty of Arts and Science - Queen's University

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JOB SUMMARY:

Reporting to the Executive Director of Development, Faculty of Arts and Science (FAS), the Associate Director, Development oversees and provides leadership for the Advancement operations and management of the team’s Development Coordinators and Stewardship Officer.  The incumbent provides direction and execution on integrated marketing and communications strategies for Advancement FAS programs centered on building and strengthening relationships that cultivate investment and engagement among alumni, donors and friends. The Associate Director is responsible for managing a diverse portfolio of high potential major gift prospects. The incumbent will be a recognized leader in the department, providing high level expertise to development staff, central advancement, as well as senior university administrators. 

This position requires extensive travel within and outside Canada and requires the incumbent to work evenings and weekends according to program or area needs.

DUTIES & RESPONSIBILITIES:  

Strategic Planning & Program Management

  • In consultation with the Executive Director, manages the FAS development, alumni relations and communications programs to result in the highest level of engagement and philanthropic support from donors. 
  • In consultation with the Executive Director, Chief Development Officer, and the VP (Advancement), creates annual and long-range strategic and integrated engagement and fundraising plans for FAS based on reliable internal and external data analysis.
  • Analyzes data and prepares reports required to formulate, execute, evaluate and benchmark strategic and priority driven implementation plans.  Reports on findings and implements changes in strategy as required.  
  • Works closely with Development staff and FAS to develop multi-year plans (2 to 3 years) of fundraising targets and prospect strategies, to maximize philanthropic commitments and revenue to the university. Develops, executes and manages multi-year fundraising plans and mini-campaigns of fundraising targets and prospect strategies, with precise deadlines, for FAS development projects.
  • Reviews progress against short and long-term goals and prospect strategy development on a regular basis with the Executive Director.  In consideration of progress to date, takes a lead role in identifying and implementing further opportunities and strategies that may have arisen to meet goals. 
  • Manages the development and implementation of the FAS stewardship program, marketing and communication projects, and other activities of the faculty development programs.
  • Oversees the development of reports for team planning sessions and regular Development team meetings, including up-to-date prospect pipeline and active proposal evaluations.
  • Strengthens relationships with alumni, donors, and friends through clear and consistent messaging on websites, printed materials, advertising, online communications and other communications in conjunction with Advancement and FAS Marketing and Communications.
  • Prepares strategies and execution based plans for advancement communications based on best practices and evolving trends in philanthropy.
  • Ensures strategic communications are timely, of high quality, and are compatible with the university’s brand and visual standards.

Fund Development

  • Develops strategies, identifies, evaluates, cultivates, solicits, stewards and personally manages a portfolio of sophisticated and critical prospects and donors, with a primary focus on securing major and principal gifts.
  • Collaborates with faculty, staff, and department heads to provide strategic fundraising leadership in the development and implementation of sophisticated gift requests, mass appeals, and face-to-face solicitations.
  • In collaboration with Stewardship & Benefactor Relations, establishes timely and appropriate stewardship plans, ensuring gifts are handled and recognized according to sound Advancement practices.
  • Gathers information, coordinates and prepares internal and external communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, activity reports, and accountability reports. 
  • Develops and maintains an in-depth knowledge of the university’s activities, funding priorities and needs in both teaching and research. Applies this knowledge in matching the interests and needs of prospective donors with the strategic needs of the university.
  • Communicates regularly with other staff members in the Office of Advancement and FAS to coordinate supporting activities including expertise related to the management of prospects.

Administration

  • Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching.  Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection. 
  • Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
  • Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance. 
  • Investigates, addresses and resolves employee/labour relations issues, including making decisions regarding disciplinary and discharge matters.
  • Assists the Executive Director in analyzing data, developing and preparing annual budget documents.
  • Represents the interests of FAS Development, serving on committees, working groups and task forces as required with respect to FAS fundraising and engagement strategies, to enhance the image, increase visibility, and ensure understanding and adoption of university Advancement policies and procedures.
  • Undertakes other duties as assigned in support of the unit or department.

REQUIRED QUALIFICATIONS:  

  • University degree, preferably at the honours level. Degree from Queen’s considered an asset.
  • Working towards or recognized professional fundraising designation (CFRE or equivalent) considered an asset.
  • Minimum seven to ten years of proven fundraising experience at a senior level in major and principal giving, campaign fundraising, engagement programs, or a related venture, preferably in a university setting.
  • A valid ‘G’ class driver’s license and passport is required.
  • Demonstrated success in the identification, evaluation, cultivation, stewardship and direct personal solicitation of significant planned gifts and major gifts.
  • Experience developing marketing and communications plans and implementing associated strategies and activities.
  • Experience working as part of a capital campaign effort including outstanding prospect management and tracking skills, and managing a portfolio of campaign prospects, with a view towards satisfying the campaign needs of the university. Advance experience or equivalent database management skills would be an asset.
  • Proven management experience demonstrating effective “hands on” skills in organizing, motivating and directing staff and volunteers.
  • Proven track record in successfully developing strategic fundraising plans, project planning and implementation, and meeting the objectives of these plans.
  • Knowledge of the Canadian philanthropic and university environment including the challenges faced by post-secondary institutions.
  • Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:

  • Recognized leader at managing long-term and productive relationships with donors, volunteers, colleagues and organizational administrators.
  • Ability to provide Advancement leadership to many individuals with diverse interests in the project; skills in diplomacy and negotiation are required to mediate between these diverse interests.
  • Ability to fulfill the needs of the FAS while working as a team with the rest of the Office of Advancement to ensure that the best interests of the university are served.
  • Adept at matching the interests of the donor with the strategic needs of the institution.
  • Ability to think and act strategically, creatively and dynamically in a high pressure work environment.
  • Ability to effectively work across multiple departments and portfolios within the university.
  • Motivated by the opportunity to communicate the excitement that a transformational gift can create at an institution such as Queen’s.
  • Exemplary written and oral communication skills.
  • Analytical skills to compile, analyze and interpret large amounts of data on prospects and donors. Committed to professional growth in the Advancement field.

DECISION MAKING:

  • Makes decisions affecting the policies and procedures for the FAS Development unit. In consultation with the Executive Director, decides on the best strategic plan for future relations with donors and other constituencies.
  • Determines when it is appropriate to involve university administrators (including the Chancellor, the Principal, Vice-Principal’s and Dean’s) and top university volunteers (including members of the Board of Trustees, and Advisory Boards) in fundraising cultivation, solicitation, or stewardship strategies, and to resolve disputes.
  • Recognizes when to call on other staff members in Advancement including other Development staff, Advancement Communications and Marketing, Advancement Services, and Alumni Relations & Annual Giving, as well as Faculty of Arts and Science staff including the Dean, Vice-Dean, Associate Deans, Department Heads, Faculty members and Marketing and Communications to take advantage of their expertise.
  • Develops and determines innovative cultivation, solicitation and stewardship strategies to manage critical and/or challenging donor relationships in order to maximize the benefit to the university.
  • Assesses the interests and needs of prospective major and principal gift level donors, and matches them to the strategic needs of the university.
  • Recommends and implements a plan for a project based on sound fundraising principles and the best interests of the university.
  • Monitors and evaluates progress and impact on assigned work of unit staff, assists in problem solving, and determines necessary adjustments to courses of action to maximize effectiveness and timely completion of tasks.
  • Evaluates job candidates and makes effective recommendations on suitable hires.
  • Makes decision and/or effective recommendations regarding transfers and promotions.
  • Evaluates employee performance and decides on appropriate training or coaching to address lack of proficiency in carrying out responsibilities, or remedial action for staff disciplinary situations.
  • Assesses investigation outcomes of grievances and makes effective recommendations on appropriate course of action or next steps on grievances.
  • Makes effective recommendations on level of discipline up to discharge and probationary termination
  • Makes decisions or recommendations as a representative of the FAS Development team as required by the Executive Director.

APPLICANTS FOLLOW THE LINK BELOW:

http://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jo...

Closing Date: August 8, 2011