Development Officer, Annual and Leadership Giving - Queen's University

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POSITION TITLE: Development Officer, Annual and Leadership Giving
DEPARTMENT: Faculty of Arts and Science, Advancement
CLOSING DATE: February 10th, 2020

Reporting to the Associate Director, Development, in the Faculty of Arts and Science, the Development Officer, Annual and Leadership Giving maintains an active portfolio of prospective donors in relation to the leadership annual giving strategy. The incumbent develops annual and leadership giving initiatives to strengthen engagement, increase philanthropic support from a variety of audiences, and enhance pipeline development within Faculty of Arts and Science (FAS) Advancement. Coordinating and collaborating with a variety of teams, the incumbent will split their time working directly with donors, developing strategies and implementing new initiatives to grow the Faculty of Arts and Science’s Leadership Annual Giving (LAG) program. The incumbent will write, create and provide advice regarding FAS annual and leadership giving solicitations deemed necessary through the development of strategy.

This position requires the incumbent to regularly travel and work evenings and weekends and is subject to the Averaging and Travel Time Credit provisions of the USW Local 2010 Collective Agreement.


  • Collaborates with the Associate Director to execute and manage an effective LAG program that increases revenues year over year. Recommends, plans and executes innovative and sophisticated proposals for LAG prospects. Maintains an active portfolio of donors, with responsibility for cultivation, solicitation and stewardship of key leadership giving prospects, in order to acquire and upgrade gifts and pledges up to $24,999.
  • Provides high-level expertise and direction in the development and implementation of engaging and timely fundraising strategies for leadership giving initiatives, FAS annual appeals and other targeted solicitations designed to maximize long-term financial support for the university. This includes managing the efficient flow of information between FAS, Annual Giving and other units within the Office of Advancement.
  • Works with Donor Relations to develop Terms of Reference and Letters of Intent and negotiates with donors. Builds and manages relationships with internal and external stakeholders by ensuring gifts are effectively stewarded, advising families and honourees with tact and professionalism.
  • In consultation with the Associate Director, works with the Alumni & Student Strategic Initiatives team to ensure integrated strategy, planning and execution of reunion class giving projects. Works with faculty partners to determine and execute strategies around milestone giving opportunities. Meets with key stakeholders including volunteers and staff on a regular basis to review progress against annual goals and prospect strategy development. In consideration of progress to date, takes a lead role in identifying and implementing further opportunities and strategies that may have arisen to ensure goals will be met.
  • Keeps abreast of emerging trends in alumni, student, volunteer and donor behaviours, including demographic cohort trends. In consultation with the Associate Director, designs and manages innovative and sophisticated relationship-building programs that address these trends and cultivate the life-long involvement of donors with the university.
  • Works with Advancement staff in the execution of mini campaigns; including, writing, reviewing, and editing case statements, donor proposals, briefing notes and appeals in support of annual and leadership giving solicitations. Assists with pre/post visit planning and follow-up including updating all contact and solicitation activity on the Advance database.
  • Directs and provides leadership on solicitation strategies for designated programs, including faculty, staff, retirees, donors, alumni, friends, special interest groups and other priority constituents. Works with other leaders in Advancement as appropriate on these solicitation and engagement strategies.
  • Evaluates program performance and needs; researches and interprets information and data; provides accurate and timely program analysis and reporting to formulate, execute, evaluate and benchmark strategic and priority driven implementation plans to key stakeholders. Develops reports, including up-to-date prospect assessment, solicitation strategies, and active proposal evaluations for designated programs. Reports findings and implements changes in strategy as required to the Associate Director and other members of the Advancement team.
  • Meets with the Associate Director on a regular basis to develop/refine objectives, to discuss strategies for meeting objectives and to resolve complex problems encountered in implementing plans.
  • Develops and maintains in-depth knowledge of faculty/university activities, priorities and needs within FAS and university wide. Applies this knowledge in matching the interests of prospective donors and volunteers, with the strategic needs of the university.
  • Collaborates with other units within the Office of Advancement to lead the FAS digital giving strategy.
  • Communicates regularly with other staff members in the Office of Advancement to coordinate the solicitation of prospective donors and to stay abreast of any relevant developments and/or legislation that may assist in maximizing philanthropic revenue.
  • Represents the university to a variety of audiences, including alumni, students, members of Queen's faculty and staff, and other friends of the university.
  • Undertakes other duties as assigned and in support of the unit and/or department.


  • Undergraduate university degree required.
  • Minimum three years of relevant, successful work experience in fundraising, including personal face-to-face solicitation, with a focus on annual and leadership giving or a related field, preferably in an educational setting.
  • Working towards or possesses a professional fundraising certification considered an asset.
  • Demonstrated knowledge and experience of the components of an effective fundraising operation – including campaign fundraising, major and principal giving, annual giving and gift planning.
  • Demonstrated success in the identification, evaluation, cultivation, stewardship and direct personal solicitation of gifts; preferably in an educational environment.
  • Proven track record in developing and implementing strategic plans and meeting plan objectives.
  • Effective prospect management and tracking skills, preferably in Advance.
  • Knowledge of the Canadian philanthropic environment and supporting legislation; understanding of philanthropic trends in higher education as they affect giving options and solicitation strategies.
  • Experience in program analysis, tracking and reporting results.
  • Valid G-Class driver’s license and passport with no travel restrictions considered an asset.
  • Satisfactory Police Criminal Record and Judicial Matters Check is required.
  • Consideration given to equivalent combination of post-secondary education and practical experience in a relevant field.


  • Superior written/oral/interpersonal skills to work well in a complex, decentralized environment. Ability to identify optimal approaches to win cooperation from campus partners and respond to the needs and interests of varied audiences, including Deans, Advancement colleagues, alumni, students, volunteers and donors – in support of stakeholder engagement and fundraising strategies.
  • Exceptional writing, editing and proofreading skills for electronic and print-based communications.
  • Persuasive and creative communication, presentation, diplomacy and negotiation skills that allow for success both within the campus environment and in the field.
  • Ability to think and act strategically, creatively and dynamically in a high-pressure work environment. Ability to meet planned objectives.
  • Customer service-oriented approach to working with both internal and external stakeholders. Experience building and maintaining solid relationships with variety of different stakeholders.
  • Strong attention to detail and accuracy, with an appreciation for the implications of errors for the university, FAS and Office of Advancement with respect to relationship building and credibility.
  • Ability to work as a team member, to win cooperation, to facilitate groups of people to work toward, and have success in, shared goals.
  • Strong analytical and problem-solving skills, with an ability to research, compile and interpret/analyze data from diverse sources, select appropriate methods of analysis, monitor emerging trends and issues, and disseminate information.
  • Proficient computer skills, including Windows operating systems and Microsoft Office Suite. Experience with large database management systems, preferably in a networked environment including Advance.
  • Ability to recommend and implement a project plan based on sound fundraising principals and in the best interest of the university.
  • Highly motivated and results-driven individual able to set high standards and ambitious goals, within established deadlines.
  • Excellent time management and organizational skills, with the ability to juggle conflicting priorities flawlessly, while working within tight timeframes and a demanding workload.


  • Based on sound fundraising principles, alumni/donor attitudes and behaviours, works with the Associate Director to determine optimal and most effective implementation of innovative solicitation strategies for specified interest groups and to manage critical and/or challenging annual giving and leadership giving donor relationships. Assesses the interests and needs of prospective donors and determines best match to the strategic needs of the university.
  • Develops criteria for measuring and evaluating the success of annual and leadership giving strategies. In consultation with the Associate Director, determines content of annual and multi-year plans and strategies based on sound fundraising principles and in the best interest of the university.
  • Identifies the most effective strategy for maximizing charitable gift revenues from individual prospects to raise renewal and upgrade rates among those slated for solicitation. This may include: determining which prospects to contact for visits, as well as appropriate solicitation amounts and target projects; determining most effective means to ensure consistent donor recognition and stewardship, cultivation and solicitation opportunities to be performed by either FAS staff, Annual Giving staff, or others within Advancement.
  • Determines relevant information to facilitate evidence-based decision-making.
  • Determines appropriate report format and detail level, for different audiences.
  • Recognizes when to refer donor inquiries to other staff members in FAS, Advancement or other units.
  • Decides when to call on other staff within FAS and the Office of Advancement to take advantage of their expertise.
  • Allocates time, prioritizes tasks and determines workflow to ensure needs of internal and external stakeholders are met. Assesses the nature of a request, adjusts priorities, and manages tasks in a fast-paced and demanding environment to achieve optimum efficiency and productivity.
  • Anticipates, analyzes and solves problems and implements solutions, alone or cooperatively, on how best to respond to the needs of alumni, volunteers and donors; alone or cooperatively.